PRIVACY POLICY

Your personal data is important to us. This Privacy Policy contains key information about how Navaaro Exports ("we", "us", "our" or "the Site") collects, uses and protects your personal information when you visit navaaro.com or use our services (together, the "Services").

We encourage you to read this Policy carefully to understand your rights and how your personal information is handled.

Welcome! Navaaro Exports is a merchant exporter committed to delivering high-quality products to clients in India and across the globe. Through our website, navaaro.com, you can browse products, place orders, track shipments and communicate with our team. This Privacy Policy describes how we handle your personal information while providing these Services.

We may update this Privacy Policy from time to time to reflect changes in our practices, business operations or legal obligations. When this happens, the "Last Updated" date on this page will be revised.

We process personal information in accordance with applicable data protection laws.

We collect personal information from different sources depending on how you interact with us and our services. We use your information to communicate with you, provide and improve our Services, comply with legal obligations, enforce our Terms & Conditions and protect our business and users.

A. Information You Provide Directly:

You may provide us information when you:

• i. Create an account (e.g., name, email, phone number, username, password)
• ii. Place an order (e.g. billing and shipping addresses, order details, payment confirmation, international shipping details)
• iii. Contact our customer support
• iv. Provide feedback or vendor credentials

Note: You may choose not to provide certain information, but this may limit your ability to use some features of the Services.

B. Information We Collect Automatically:

When you visit the Site, we may automatically collect:

• i. IP address and device information
• ii. Browser type, operating system and device type
• iii. Pages visited and interactions on the Site

We use cookies and similar technologies to collect this information and improve user experience.

C. Information from Third Parties:

We may also receive information about you from:

• i. Website and e-commerce platforms
• ii. Payment processors
• iii. Shipping, logistics and customs service providers
• iv. Analytics and marketing partners

All information received from third parties is handled according to this Privacy Policy.

We use your personal information to:

• i. Process payments and fulfill orders
• ii. Arrange shipping, exports and customs clearance
• iii. Manage your account
• iv. Send order updates and notifications
• v. Provide customer support
• vi. Improve our Services
• vii. Send marketing or promotional communications (where permitted)
• viii. Prevent fraud, misuse and security breaches

This includes information required for export documentation, shipping and customs purposes.

We use cookies to operate and improve our Site. Cookies help us understand how visitors use the Site and improve user experience. Most browsers accept cookies by default, but you can remove or disable cookies through your browser settings. Disabling cookies may affect how some features of the Site function. By continuing to use our Site, you agree to our use of cookies as described above.

We may share your personal information with trusted third parties who help us provide our Services, including:

• i. Payment processors
• ii. Shipping, logistics and customs partners
• iii. IT, cloud and website service providers
• iv. Analytics and marketing partners

For international orders, limited information may also be shared with freight forwarders and customs authorities as required to complete export and delivery.

We do not sell your personal information.

We may also disclose personal information where required by applicable law, regulation or government authorities.

Your personal information may be transferred and processed outside your country, including in countries where our service providers operate. Where required, we use appropriate safeguards to protect your information during such transfers.

We retain personal information only as long as necessary to provide the Services, comply with legal obligations and resolve disputes. Once no longer required, information will be securely deleted or de-identified.

We take reasonable steps to protect your personal information. However, no method of transmission or storage is completely secure and we cannot guarantee absolute security.

Our Services are not intended for children under the age of 18. If you believe a child has provided us with personal information, please contact us so we can delete it.

Depending on your location, you may have the right to:

• i. Access your personal information
• ii. Request correction or deletion of your information
• iii. Withdraw consent
• iv. Raise a complaint or grievance

You can exercise these rights using the contact details below.

We will not use your personal data or information for:

• i. Marketing products or services other than those offered through Navaaro Exports or affiliated websites
• ii. Marketing any third-party products or services without giving you the opportunity to opt out

We collect information to help improve our Services and to process your activities, feedback and vendor credentials. We may verify the information you provide under reasonable circumstances. You can update your personal information by logging into your account to keep it accurate and up to date.

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

If you have questions, concerns or requests regarding this Privacy Policy, contact us at:

We are committed to protecting your privacy and handling your information responsibly.